Privacy Policy

At Medicare Moms (a Wildcat Insurance Company subsidiary), we are committed to protecting your privacy and ensuring you have a transparent understanding of how we collect, use, and safeguard your information. This Privacy Policy explains our data practices related to our website, services, and communications.

Information We Collect

We collect information you voluntarily provide to us, as well as information automatically collected when you visit our website.

Information You Provide:

• Contact Forms: When you submit a contact form, quote request, or inquiry, we collect your name, email address, phone number, and any messages or details you choose to share.
• Email Communications: If you subscribe to our newsletter or other email communications, we collect your email address and communication preferences.
• Phone Calls: If you call our office, we may collect your phone number and the content of your call for service and quality purposes.

Information We Do NOT Collect:

• We do not collect medical or health information through this website. Any health information you may wish to discuss would be handled through secure, HIPAA-compliant channels during direct communications with our licensed agents.
• We do not collect payment information (credit cards) through this website. Any payments are processed through secure third-party payment processors when necessary.

Information Automatically Collected:

• Browser Data: IP address, browser type, operating system, and pages visited.
• Cookies: We use cookies to enhance your browsing experience (see "Cookies and Tracking" below).

How We Use Your Information

We use the information you provide for legitimate business purposes:

• Responding to Inquiries: To answer your questions and provide the information you request about our services.
• Quote Requests: To prepare personalized insurance quotes and explain coverage options that match your needs.
• Service Communications: To communicate with you about your enrollment, policy changes, renewal dates, and service updates.
• Marketing: To send you promotional materials, newsletters, and updates about our services (you can opt out at any time).
• Website Improvement: To analyze how our website is used and to improve our user experience.
• Compliance and Legal: To comply with legal obligations, respond to government requests, and protect against fraud or security threats.

Information Sharing

We Do Not Sell Your Data

Medicare Moms does not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing for Service Delivery:

In limited circumstances, we may share information with:

• Insurance Carriers: When you request a quote or enroll in a plan, we share relevant information with insurance companies to provide quotes, process applications, and manage your policies.
• Service Providers: We may share information with trusted vendors who help us operate our website, process communications, or manage customer relationships (under strict confidentiality agreements).
• Legal Compliance: We may disclose information when required by law, court order, or government request, or to protect our legal rights.

Data Security

Medicare Moms takes data security seriously. We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. These measures include:

• SSL/TLS encryption for data transmitted through our website
• Restricted access to personal information (available only to authorized staff)
• Regular security audits and updates
• Secure storage of data with appropriate backup protocols

Important: While we implement industry-standard security measures, no online system is completely secure. We cannot guarantee absolute protection against all security threats. You are responsible for maintaining the confidentiality of any passwords or access credentials you use.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience.

What Are Cookies?

Cookies are small text files stored on your device that help websites remember your preferences and usage patterns.

How We Use Cookies:

• Essential Cookies: Required for basic website functionality (navigation, form submission).
• Analytics Cookies: Help us understand how visitors use our site (via Google Analytics or similar services). These analytics provide aggregate, non-personally identifiable data.
• Preference Cookies: Remember your settings and preferences for future visits.

Managing Cookies:

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being set. However, disabling cookies may affect some website functionality.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you.

Right to Correct

You have the right to request corrections to inaccurate or incomplete information.

Right to Opt-Out

You can opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email
• Contacting us directly (see Contact Us section below)

Right to Deletion

You may request that we delete your personal information, subject to legal or business obligations to retain certain records.

Do Not Track (DNT)

Some browsers include a "Do Not Track" feature. At this time, our website does not respond to DNT signals, but you can control tracking through your browser and cookie settings.

Children's Privacy

Medicare Moms' website is not directed at, and we do not knowingly collect information from, children under the age of 13. Insurance services are provided to adults managing health coverage decisions. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. Your continued use of our website following such changes constitutes your acknowledgment and acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

Medicare Moms
A Wildcat Insurance Company
Email: info@medicaremoms.com
Phone: (800) 555-1234
Hours: Monday–Friday, 9am–5pm MT

We will respond to your request within 30 days or as otherwise required by law.